Inclusive Design

Accessibility Statement

LSM Financial is committed to ensuring digital accessibility for all people, including those with disabilities.

Our Commitment

At LSM Financial, we believe that everyone deserves access to important financial information and services. We are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.

We strive to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

California Unruh Civil Rights Act Compliance

Civil Code Section 51 et seq.

As a business operating in California, LSM Financial is committed to complying with the California Unruh Civil Rights Act, which requires that all business establishments provide full and equal access to individuals with disabilities, including access to websites and online services.

Under the Unruh Act, individuals with disabilities are entitled to full and equal access to all goods, services, facilities, privileges, advantages, and accommodations. This includes digital content and online transactions.

Our California Accessibility Commitment:

  • We strive to ensure our website is accessible to individuals with all types of disabilities, including visual, hearing, mobility, and cognitive disabilities.
  • We provide multiple ways to contact us (phone, email, online form) to accommodate different communication preferences.
  • We welcome requests for reasonable accommodations and will work with you to ensure equal access to our services.
  • If you encounter any barriers to accessing our website or services, we are committed to finding alternative ways to provide you with the information and services you need.

Accessibility Features

Our website includes the following accessibility features:

Keyboard Navigation

Full keyboard navigation support for users who cannot use a mouse or prefer keyboard controls.

Readable Text

Clear fonts, appropriate text sizes, and sufficient color contrast for easy reading.

Alternative Text

Descriptive alt text for images to support screen reader users.

Semantic Structure

Properly structured headings and landmarks for easy navigation with assistive technologies.

Clear Links

Descriptive link text that makes sense out of context for screen reader users.

Responsive Design

Mobile-friendly design that works across all devices and screen sizes.

Form Labels

Clear labels and instructions for all form fields and interactive elements.

Assistive Technologies

Our website is designed to be compatible with the following assistive technologies:

  • Screen readers such as JAWS, NVDA, and VoiceOver
  • Screen magnification software such as ZoomText
  • Voice recognition software such as Dragon NaturallySpeaking
  • Operating system speech packages

Third-Party Content

While we strive to ensure accessibility across our entire website, some content may be provided by third parties (such as embedded calendars, videos, or external links). We cannot always control the accessibility of third-party content, but we work to select accessible third-party services whenever possible.

Ongoing Efforts

Accessibility is an ongoing effort. We are continuously working to improve the accessibility of our website by:

  • Regular accessibility audits and testing
  • Training our team on accessibility best practices
  • Incorporating accessibility into our design and development process
  • Responding to user feedback and making necessary improvements

Requests for Accommodations

If you require any accommodations to access our website or services, please contact us. We are committed to providing reasonable accommodations to ensure equal access. Accommodation requests may include:

  • Assistance accessing information or completing online forms
  • Alternative formats for documents or content (large print, audio, etc.)
  • In-person or phone consultations as an alternative to online interactions
  • Any other reasonable accommodations you may need

We will respond to accommodation requests promptly and work with you to provide the access you need at no additional charge.

Feedback & Contact

We welcome your feedback on the accessibility of lsm-financial.com. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

We aim to respond to accessibility feedback within 2 business days.

Last Updated: December 2024

Compliance Standards: This website strives to conform to WCAG 2.1 Level AA, the Americans with Disabilities Act (ADA), and California Unruh Civil Rights Act (California Civil Code Section 51 et seq.).